Director, Strategic Accounts Provider
Description
Our client is the most recognized and trusted brand of health information and the leading provider of health information services, serving consumers, physicians, healthcare professionals, employers and health plans through our public and private online portals.
Position Summary:
The Director, Strategic Accounts drives net new sales and revenue growth within a defined territory and/or a defined list of potential clients. The Director, Strategic Accounts also serves as the primary point of contact among all buyers, decision makers, and influencers within defined territory and/or targeted client list.
Primary Responsibilities and Expectations:
New Business Growth
Identifies key new business opportunities within a defined territory and/or a defined list of potential clients
Establishes and leverages relationships with prospective client’s chief executives, medical teams, and other influencers and decision makers
Serves as the primary point of contact among all buyers, decision makers, and influencers
Develops and executes individualized sales plans focused on business impact and competitive differentiation
Participates in communicating and educating client staff on company products and solutions including business impact, comparative benefits, and best practice deployment and use
Participates in negotiating sales contracts
Closes new business sales
Account Management Support
Assists account teams with a smooth implementation and transition from sales to Account Management
Assists account teams to ensure client satisfaction with products and solutions going forward
Product Development
Collaborates and coordinates with internal teams and stakeholders to incorporate client feedback, expectations, and needs into the product development process
Provides guidance to internal stakeholders on developing accounts and markets, differentiating products versus the competition, and enhancing value creation
Gains client endorsements of the value of company programs from key client stakeholders
Required Skills and Abilities:
Ability to build and maintain long-term relationships with client chief executives and other key stakeholders
Ability to obtain and lead meetings with the client’s chief executive team
Ability to identify and understand client needs and work with internal stakeholders to develop and implement products and solutions
Ability to solve business problems and challenges in collaboration with external and internal stakeholders
Ability to initiate and track product launches and technical support questions through completion and/or resolution
Ability to review workload, set priorities, and manage time to complete tasks / projects and meet deadlines
Ability to anticipate and respond calmly, quickly, and decisively to issues and problems
Ability to collaborate with and influence leaders and employees across multiple business units
Ability to communicate both strategic vision and detailed information to multiple stakeholders
Ability to communicate complex product information - verbally and in writing - to non-technical stakeholders
Ability to maintain up-to-date account plans and net new growth strategies with sales leadership and product support
Ability to leverage and use CRM solution to track calls, interactions, notes, files, opportunities, etc…
Minimum Education and Experience:
Bachelor’s Degree or equivalent experience
5 years Sales Experience
Healthcare Specific Experience